Guest Experience
Our Guest Experience Division is dedicated to reviewing the entire guest service journey and infusing elements of wellbeing into every step.
Guests today are seeking Wellness Experiences that extend beyond a specific location of service.
They don’t want to only find wellness in the Spa, in the gym or on the menu, they live and breath a lifestyle of wellness in their every day lives and their stay should be no different.
Our Guest Experience Division works on the following:
Guest experience enhancement
Luxury Hospitality standards and training
Developing health, wellness and transformative travel packages
Creating a wellness-focused approach to guest rooms
Amenities and product sourcing support
Development of activities, events and retreats
Financial projections
Implementation strategy
